Address

Room 538, Admin Building

Email Us

itsupport@gtiit.edu.cn

Help & Support

IT department provides technical support to the entire University.

IT Shared Service Portal

https://helpdesk.gtiit.edu.cn

The service portal is the main point of contact between the end user and the service desk. The service desk is tasked with prioritizing and responding to all tickets in a timely manner. We currently use Freshservice as our helpdesk system. Getting help and support from IT Department, feel free to contact us:

About IT Department

To learn more about IT department, please refer to the below sessions.