Help & Support
IT department provides technical support to the entire University.
IT Shared Service Portal
The service portal is the main point of contact between end user and the service desk. The service desk is tasked with prioritizing and responding to all tickets in a timely manner. We are currently using Freshservice as our helpdesk system. To get help and support from IT Department, feel free to contact us:
- IT Helpdesk – https://helpdesk.gtiit.edu.cn
- Hotline: +86 754 88077026
- Email: itsupport@gtiit.edu.cn
- IT User Guides：Find solutions by yourself from IT knowledge base
- IT Office: Room A538, GTIIT
About IT Department
To learn more about IT department, please refer to the below sessions.
About Us
